Privacy policy

Your privacy is very important to us. Forwardcaster Limited (we, us, our) complies with the New Zealand Privacy Act 1993 (the Act) when dealing with personal information.  Personal information is information about an identifiable individual (a natural person).

This policy sets out how we will collect, use, disclose and protect your personal information.

This policy does not limit or exclude any of your rights under the Act.  If you wish to seek further information on the Act, see

Changes to this policy

We may change this policy by uploading a revised policy onto the website.  The change will apply from the date that we upload the revised policy.

Who we collect your personal information from

We collect personal information about you from:

you, when you provide that personal information to us, including via the website and any related service, through any registration or subscription process, through any contact with us (e.g. telephone call or email), or when you buy or use our services and products

third partieswhere you have authorised this or the information is publicly available.

The particular private information is:

email address


your authorised payment details (e.g. credit card details or other billing information that we require in order to pay our subscription fee).

Any other private information we collect is dependent on what you fill in on your User Profile Account page.

You can see (and change) the information we have about you on the User Profile Account page when you login.

How we use your personal information

We will use your personal information:

to verify your identity

to provide services and products to you

to market our services and products to you, including contacting you electronically

to enhance the user experience of our software

to bill you in order to collect money owed to us, including authorising and processing credit card transactions

to respond to communicationsfrom you

to conduct research and statistical analysis (on an anonymised basis)

to protect and/or enforce our legal rights and interests, including defending any claim

for any other purpose authorised by you or the Act.

Disclosing your personal information

We may disclose your personal information to:

a person who can require us to supply your personal information (e.g. a regulatory authority, orlaw enforcement agency)

our hosting provider, Amazon Web Services, which has data centres located worldwide

this means your personal information will be held in data storage centres outside of New Zealand

other third parties (for anonymised statistical information)

any other person authorised by you.

Protecting your personal information

We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse.

Accessing and correcting your personal information

We will need evidence to confirm that you are the individual to whom the personal information relates.The evidence we require is your login name and password. Once you have logged-in, you will see the personal information we hold about you on your User Profile Account page. You will be able to change your personal information in the User Profile Account page of our site at any time.

Internet use

While we take reasonable steps to maintain secure internet connections, the provision of your personal information is at your own risk.

If you post your personal information on the website’s message board/ chat room, you acknowledge and agree that the information you post is, or may become, publicly available.

If you follow a link on our website to another site, the owner of that site will have its own privacy policy relating to your personal information.  We suggest you review that site’s privacy policy before you provide personal information.

We use cookies (an alphanumeric identifier that we transfer to your computer’s hard drive so that we can recognise your browser) to monitor your use of the website. You may disable cookies by changing the settings on your browser, although this may mean that you cannot use all of the features of the website.